" He is not a good patient and not cooperate, hopefully hie won't block again but if he did, don;t bring him back........."
My cat couldn't pee on Sat and this is the only hospital that's still have available appointment so i sent my cat to this Trinity Pet hospital due to his Urinary problem. The vet told me he has to keep my cat for 3 days and put catheter in him to let him pee. and will also do examination on him . So I left my cat there on Saturday. On Monday the vet called me saying that my cat was not behaving well and doesn't cooperate, and using words like" very very very very bad".
So i just paid money and left.
I have been taking my animals to Dr. Keating for years & he has been absolutely wonderful! I cannot recommend him & his staff enough.
Also, I found he scratched on my car each side of his ball. I don't know what happened in the hospital and don't want to call them. I don;t know what they did to my cat.
Also, at the day I pick up my cat, I asked the vet if he did exam on him because he said so/ He said he did x-ray and it doesn't ;t show any kidney stone, then I asked him what's blocking him and if he did do any urinate test to see what's inside him. He didn't even do that and didn't test it.....so I don't even know what did he do during the 4 days and don't know what exactly happened to my cat.
Tried to do a new puppy appointment and everything seemed fine when setting it up. Came in the day of the appointment and they said had no vets there and said they had "tried to call me". So I'm now in a situation where I have no one to help me make sure my new puppy is healthy when we're worried about her adjusting to the new environment.
then after I get back home, my cats seems a bit weird on peeing and pooing. he starts to not pee or poop in the litter box., At first I thought it was because of the medicine. but until last night he was crying and I saw his poop, with a long catheter in! So i think it when he was in hospital he pull it out and eat it....but nobody told me this, the vet never told me anything about this. I am so angry. Can't they see that the catheter was missing and it that what I get for 1000 dollars service???? If my cat died I might just think it's because his blockage but would never thought about this.
Finally on Wed i can pick my cat back, but when I get there, nobody reception me . I just stood there like air for 40 minutes, Then finally the vet from my cat back and gave me some medicine. my cat was so dirty, his hair are all wet and stuck together, and with poop on his butt. and the Vet said this to me.
I am already not happy by him saying that, I have been brought my cat to other hospital but nobody every said these. My cat was doing well in other hospital but when I brought him here, just seems like he can't do anything to calm my cat.
My cat never scratch or rude to me at home but maybe he was scared at the hospital I can understand, but every owner loves their pets and the vet just keep using those wolds to say that my cats is doing very very very bad, very very very hard to cooperate with him. so I said I understand and thanks him so much for taking care of my cat. but it still makes me feel said. Then he told me that my cat pull out the catheter out at night, and he needs to put it in again. so I said okay. Then the next say he called me again still saying the same thing and said my cat pull the catheter out again., and told me that my cat might need a surgery. and he needs he keep him in the hospital for another day.
Trinity Pet Hospital (Doctor Keating & staff) are awesome! I’m a customer for life because of the vast professional knowledge level of Doctor Keating. His staff are always very on point and accommodating. In my opinion Trinity Pet Hospital is “Dollar for Dollar pound for pound” the best value for me and my dog Precious. I feel relieved every time I show up with an issue concerning Precious when I leave Trinity Pet Hospital.
I will never go back to that hospital again,
I typically do not write reviews but this warrants others knowing the services Dr. Keating's office offers are subpar, to say the least. My dearest friend has used this vet for years not knowing that when she boards her dog, they do not get walked/taken out for over 12 hours. One would think that your pet is safest with their vet, not here. Their blatant disregard to adhere to each pet's needs has me flabbergasted and my dearest friend mourning the loss of her dog. The office disregarded all the signs that her pet was deteriorating and the vet did nothing to assist or call. Rather, it took her taking her dog to the ER to be told that she was in critical condition. Had the vet stepped up to help her dog, she would still be with us today. Think twice before using this vet for any services especially boarding!!!
At night he called me saying that if I can come by visit my cat because he is not eating or drinking. so I came by but the vet has already gone, they put my cat in a small cage and very small litter box that he can't even stand in full. it doesn't seem comfortable at all. So i stayed there until they close. Then the next day, the vet called me saying that my cat pull the catheter out again and saying he is a very bad patient. He said my cat might get block again because he can't wee after the catheter was pulled out. but I just found out it strange when the vet was saying he is not eating or drinking so how can he pee when there's nothing in his belly???
Trinity Pet Hospital is a US Veterinary Care based in Carrollton, Texas. Trinity Pet Hospital is located at 2523 N Josey Ln, Carrollton, TX 75006, USA.
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